Frequently Asked Questions

Hours of availability

Monday - Sunday

10:00 AM - 19:00 PM

Do I need to create an account for placing an order?

It is not required to set up an account when shop at www.four-seasons-hotel-bangkok.myshopify.com/.

Can I change or cancel my order after it has been placed?

Once your order has been confirmed, no changes or cancellations will be accepted.

I just placed my order, can I add another item to it?

Unfortunately we cannot add items to an existing order.

Can the order be delivered?

Currently we do not offer delivery.

I keep getting an error when trying to place an order. What should I do?

If you are receiving an error message, there may be a problem with the information you entered about your credit card, billing or shipping address. Please review all information closely and look for typos or mis-keyed numbers.